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Customer Center

 

 

 

 

 

 

 

 

 

 

 
Billing

Your Bill
The following information is provided to assist you in understanding
your bill from FMCTC.

Bills will be issued monthly and they may cover:
Local Telephone service charge for one month in advance from the date of the bill
Long Distance charges for the previous toll billing period
Internet service charge for one month in advance from the date of the bill
Cable TV service charge for one month in advance from the date of the bill
Purchases such as telephones, cellular accessories, cable, phone systems
Networking charges
Activation/Installation charges
One-time $5 membership fee

Important Dates Concerning Your Bill
FMCTC prepares and sends out its statements on the last day of the month.

Payment is due on the 20th of each month
‘Past Due Notice’ is mailed to the customer on the 21st of the month
If the ‘past due amount’ is not paid by the close of the day on the last day of the month, an $18 fee is assessed
Accounts not paid by the last day of the month are subject to disconnection on the first day of the next month.
Re-establishment of service will not be made until payment is received in our office.

Options to Pay Your Bill

EasyPay, an automatic payment service is available. Your bill is paid automatically every month from your checking or savings account. CLICK HERE for information and an Authorization Form.
PC/Online Banking. Most banks offer an online banking service which lets you go online and authorize your payments. Contact your bank for more information. Reminder: If you use an on-line banking service to pay your FMCTC bill, please indicate your account number in the appropriate blank on the on-line form. We want to be sure to credit your payment to the correct account.
Mail in your payment. Simply enclose your check and the payment stub in the self-addressed envelope provided by FMCTC.
Drop off your payment at the FMCTC business office located in Harlan. Office hours are 8AM-5PM, Monday through Friday.
Drop-Off boxes are available at the Harlan office building.
A Drive-up box is located on the south side of the office building in Harlan. Just slip your envelope inside the box.

Please direct any questions concerning your bill to the FMCTC Business Office.  CONTACT US
 

   

 

Copyright© Farmers Mutual Cooperative Telephone Company
Harlan, Iowa  51537